Privacy Policy

GENERAL TERMS

Before using our website, please read this Privacy Policy carefully. We have a legal obligation under gambling regulations to process personal data from players in order to allow them to participate in games and provide them with services. This Privacy Policy explains what personal data we collect from users, for what reason we collect it and how we use it.By registering a player account you confirm your consent with this Privacy Policy. If you do not agree with the terms of this Privacy Policy and do not wish to provide us with the personal information we require, please do not use this website. Please note that this Privacy Policy constitutes an agreement between you and the company. We may periodically make modifications to this Policy. While we will do our best to notify you of such changes, we recommend that you revisit this Privacy Policy regularly. Your continued use of the Website and/or its services will constitute your consent to the Privacy Policy.

INFORMATION COLLECTED

The Personal Information which we may request to use and process shall include, without limitation:

1. Any of the information that you provide to us when filling in the forms on our account registration pages, as well as any other data that you further submit via the Website or email;

2. Correspondence made with us via the Website, e-mail, web chat or through other means of communication;

3. All Player Account transaction history, whether this takes place via the Website or via other means of communication;

4. Website logins and their details, including traffic data, GeoIP location data, browser/device data, weblogs, activity logs and other traffic information recorded in our system;

5. Survey participations or any other customer assessments that we may carry out from time to time.

USE OF INFORMATION

We process the Personal Information we collect from you in order to deliver our services. In particular, we will use your data for the following purposes:

1. Processing your bets and transactions. Providing you with gaming and other ancillary services that you seek from our Website; Rendering customer support, such as assistance with setting up and managing your account;

2. Undertaking necessary measures for User Account security and to identify the required verification checks;

3. Providing registered players with information about our promotional offers, or providing promotional information from our selected business partners, associates and affiliates (only if players specifically consented to receiving such marketing material);

4. Monitoring and investigating transactions for the purposes of preventing fraud, terms abuse, money laundering and other illegal or irregular gaming activities;

5. Analyzing customer trends through market study assessments (participation in surveys is not obligatory and you can always choose not to take part);

6. Conducting research and statistical analysis of aggregated data.

PROMOTIONAL

Unless you have elected not to receive promotional materials, we may use your Personal Information, including your email address and phone number, to send you marketing communications regarding products, services and promotions. This may include information about products and services from our business partners. Whenever you decide to stop receiving such marketing and advertising material, you may opt out of this in your Account settings or by contacting our customer support at [email protected].Additionally, note that by accepting any contest prize or winnings from us, you consent to the use of your name and/or nickname for advertising and promotional purposes without additional compensation, except where prohibited by law.

PERSONAL INFORMATION

We shall not collect any Personal Information about you without your knowledge. We may, however, automatically collect certain data about you where you would have provided such information through the use of our services and through your interactions with us.We may also lawfully receive certain Personal Information from online vendors and service providers. In addition, we retain the right to engage the services of third-party providers to render technical support, so as to process your online transactions and source gaming content.Please understand that we may be granted access to any information you may provide to such vendors, service providers and third-party e-commerce services. Rest assured that we will use and safeguard any Personal Information so obtained, as set out in this Policy. Any information that you provide will only be disclosed to third parties outside the Company in accordance with this Privacy Policy and we shall take any necessary steps to ensure that our agreements with third-party service providers always protect your private information.

DATA RECIPIENTS

We may pass information that you have given us to other entities within our group of companies and to our business partners. These companies include our parent companies and all of the subsidiaries of these respective companies, as well as other companies with whom we carry out business and hold necessary agreements. We shall always use our best efforts to ensure that your information and data is treated securely and in accordance with this Privacy Policy.

RELEASING DATA TO THIRD PARTIES

We do not sell or rent your personal data to third parties. We may also disclose your personal information to a regulatory or law enforcement agency if we believe it to be necessary to protect the legitimate interests of the Company, its customers or any third party.We use third-party data processors to process limited personal data on our behalf. Such service providers support the Website, especially relating to hosting and operating the websites, marketing, analytics, improving the websites, and sending email newsletters. We shall ensure that the transfer of the Personal Data to the recipient is compliant with applicable Data Protection Legislation and that the same obligations are imposed on the processor as is imposed on us under the respective Services Agreement.Our websites may also include social media features (e.g. “share” or “like” buttons). Such features are provided by third-party social media platforms such as Facebook. Where data is collected this way, its processing is governed by the privacy policy of the respective social media platforms.In addition to the above, we may also release personal data if we acquire any new businesses. Should the Company undergo any changes to its structure such as a merger, acquisition by another company or a partial acquisition, it is most likely that our customers’ personal data will be included within the sale or transfer. We will, as part of our Policy, inform our players by email prior to affecting such transfer of personal data.Please note our content may link to third party websites to provide relevant references. We are not responsible for such external content, which may contain separate privacy policies and data processing disclosures.